I recommend booking your newborn session 1-2 months in advance. For all other session types I recommend booking at least a few weeks in advance. Your custom session takes time to plan, and there are multiple documents to complete and wardrobe items to select. I need a minimum of 48 hours notice to schedule your session slot.
No, not at all. I hate being faced with sneaky ‘extra costs’ myself, so I made my packages all inclusive. The package prices + gst, are the totals. If you choose to, there is the option to purchase extra digitals or products, but it is not required.
Payment plans are possible, if there is enough time before your session date to do this. If you book your session 3-4 months in advance your package can be split into 3-4 payments. Your full package price is due prior to your session date. Sessions will not occur without full payment made.
I love helping my clients plan outfits for the whole family. Your clothing is so important in your professional images. This is why I have built my own client closet. I have a selection of outfits for babies, children and Mamas that are comfortable and photograph beautifully. You don’t have to worry about finding your own clothing, I’ve got you covered. You can see the wardrobe options online here!
You can wear your own clothes for your session but I highly recommend using the client closet. It will make such a difference in your final images. If you are planning your own outfits, select 3-5 clothing colours and mix them up between tops, bottoms and accessories. You want your group to look great together, but not too similar. Avoid busy patterns and graphics or words on clothing.
If you book your newborn session during pregnancy and then experience the tragedy of miscarriage, still birth or the death of your infant. Please know first, that my heart is grieving with you. 100% refunds are always given when these tragedies occur.
I have many clients that book as soon as they know they are pregnant. I think this is great, to secure your spot. I don't take the first payment until you are past your first trimester, so don't hesitate to delay booking, if you are concerned about miscarriage.
Family photos are included in all the session types EXCEPT for the newborn mini and the milestone package. If you would like family photos please book one of the full sessions.
Seeing your pictures is the best part! You will be sent an online PROOF gallery within one week of your session. Sometimes I even get the proof galleries out within 24 hours! Proofs are images that are not edited, which allows me to get your gallery out much quicker. Once you make your final selections, I do a full, final edit on those images.
Your proof gallery will include around 40 - 60 images. These are the best images taken at your session. I do not show all of the images captured. Most of the excluded images have eyes closed, someone not looking or are duplicates that aren't as good as what made the cut. I never sell RAW or unedited images.
Yes, of course! After seeing your proof gallery, if you decide that you want to buy more digitals or products, you can. Digital images are sold individually or in sets of 5, 10 or 20. High quality, heirloom products are also available for purchase. Request a catalogue to see what is available.
During the slower months digital images are usually ready within 1 week of making your selections. It is possible to see longer wait times (2-3 weeks) during the fall busy season, but I try to get your images to you as quickly as possible. I edit sessions in order of when they were taken, unless someone hasn't made their image selections yet, I may skip over them to the next person. Make sure to select your images as soon as possible so I can start editing them.
This is a hard one to put a date on. Some items come quickly, within 1-2 weeks after edits are complete, so it largely depends on what products you order. My edits are generally done in 1-3 weeks and orders are placed as soon as possible. The albums and custom hand-carved frames come from Europe and those take the longest, around 6-8 weeks. Whichever items you order, I am doing my best to get them to you as soon as I can.
Yes, you can book a newborn session, but it may not look the same as with the younger newborns. Babies over 3 weeks of age are often awake and don't like to be squished in the classic newborn poses. If your baby is older than 3 weeks, we do the best we can to capture any poses your baby will allow. Every baby is so different and sometimes older newborns can surprise me. If baby won't sleep then we usually wrap them up for their images.